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Fulfillment System

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Ghost • 2025 • Senior Product Designer

Details

Ghost • 2025 • Senior Product Designer

XFN

PM, TL, Eng, Operations, Finance, BizOps, Sales

XFN

PM, TL, Eng, Operations, Finance, BizOps, Sales

Ownership

Platform design, systems architecture, cross-functional alignment

Ownership

Platform design, systems architecture, cross-functional alignment

Enterprise growth was at risk. The highest-value buyers often required orders split across multiple POs, multiple shipments, and unique payment allocations, all things the platform didn't support.

Impact

20hr/deal efficiency gain (35hrs → 15hrs)

Impact

20hr/deal efficiency gain (35hrs → 15hrs)

Streamlined deal cycles

Audit-ready documentation

The platform supported one, narrow use case; I captured flexible use cases we'd need to support. My tech lead and I worked in parallel to construct the underlying data model, through a functional proof-of-concept (POC) and leveraging AI tools for design exploration.

The platform supported one, narrow use case; I captured flexible use cases we'd need to support. My tech lead and I worked in parallel to construct the underlying data model, through a functional proof-of-concept (POC) and leveraging AI tools for design exploration.

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Ali Fujii